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Bingo room policies

What happens when a game is voided, malfunctions, or remains unresolved.

Voiding policy

If a bingo game fails to play within 30 seconds of the advertised start time, or if we choose to withdraw or amend a scheduled game, all tickets will be automatically refunded to your Bingo account as soon as possible.

If a game does not play out, you can view the game details and any refunds in your Bet History.

Malfunction

In the case of any malfunction, all bets and winnings are null and void.

Unresolved bets

Incomplete games will be voided after 90 days and the stakes will be forfeited to charity.

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