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Live Casino Games – How Rules Work

A guide to common gameplay rules across our live game providers

Live Casino games from providers such as Evolution Gaming, Playtech, and Pragmatic Live follow land-based casino gameplay with live dealers.

Gameplay basics

  • Players place bets within a set time window before each round begins.

  • The game is played live, with results determined in real time.

Bet placement and settlement

  • A bet is valid once confirmed.

  • If a disconnection occurs before confirmation, the bet is not placed.

Game interruptions and errors

In rare cases, issues may occur such as:

  • Technical interruptions.

  • Dealer or wheel/spin issues.

  • Game procedure errors.

When this happens, the round may pause and resume, or it may be cancelled and all bets refunded.

Example

Outcome

Invalid wheel spin (e.g. "No Spin")

Round cancelled

Dealer error

Reviewed and resolved

Technical fault

Handled according to provider rules

Important: Final outcomes are always determined based on the provider's official rules.

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