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Provider-Specific Rules

Where to find the rules that apply to your game

Each provider, including Evolution, Playtech, Pragmatic, Relax Gaming, and Light & Wonder:

  • May present rules in a different format.

  • Includes unique game features and mechanics.

  • Applies specific procedures for errors or interruptions.

The rules shown inside the game always take precedence over general guidance.

If you're unsure about a game rule

If anything is unclear, follow these steps:

  1. Open the game's Help, Info, or Rules section.

  2. Review the paytable and rule details carefully.

  3. Check the Help Centre or FAQs.

  4. Contact Customer Support for further assistance.

Tip: Most questions about missing wins, bonus features not triggering, or bet outcomes can be explained by paylines, stake distribution, or specific game rules.

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