How can I withdraw my winnings?
Withdrawing your winnings should be simple and secure.
For everything you need to know about withdrawal options and processing times, check out our Withdrawal methods article.
Key things to know
Wherever possible, withdrawals are sent back to the same payment method you used to deposit.
We may request documents at any time to keep your account safe.
Approval can take up to 24 hours due to compliance and security checks.
Security and compliance
These steps help prevent fraud and protect all customers.
We sometimes pause or cancel withdrawals to run extra security checks and keep accounts safe.
If checks are needed, funds will either be released or returned to your account once the review is complete.
If we find anything unusual, we may need to hold funds until the investigation is finished.
If you request a withdrawal without playing the deposited funds, we might:
Request proof of identity.
Request reimbursement of merchant charges.